Reviews of the Rio Eco Plus Smart Electric Radiator

Mike Joyce

14:55 02 Feb 23

Purchased a Rio Eco Plus heater. It's great. Just what we needed.Rio's customer service also deserves full marks.

Karen Wellings

08:10 26 Jan 23

Excellent customer service, and product. Bought 3 heaters to replace outdated storage heaters. They arrived promptly, were easy to install and set up. They are working beautifully. An enquiry was answered promptly and effectively.

Matthew Drake

16:04 17 Jan 23

Really great product and absolute top drawer customer service!

Ruani van der Merwe

15:56 06 Jan 23

Review of Customer Service.My landlord recently bought two radiators from Rio. Upon arrival, I noticed that their standard sale is not freestanding. I contacted Rio Electric for advice, and they responded super fast and provided me with a resolution at no additional cost. On customer service alone, I would recommend them. Can't wait to cosy the flat up when the feet arrives!

Tina Beardsmore

09:23 30 Dec 22

Ordered three heaters on Wednesday, arrived Friday. Excellent service 👏

m m

15:31 23 Nov 22

We purchased a Rio eco heater for our living room a few weeks ago and it is an outstanding product whch was easy to install and very controllable with the added bonus of being able to control it via Alexa. It is our intention to replace all of our heaters with this product. We currently have an electric boiler with wet radiators and as a plumber, I never thought I would see the day that I replaced my radiators with electric heaters. Also the customer service from this company has been excellent.

Andy Fielding

11:12 16 Nov 22

I recently purchased three Rio Eco Plus radiators for a couple of upstairs bedrooms. I installed the radiators one in each bedroom expecting the larger bedroom to need two radiators.They are so efficient and heat the bedrooms so quickly that I decided to return one.The returns process was as easy as the purchase. Very pleased with the radiators and brilliant customer service.

billy brill

08:43 11 Jul 22

Great product and such easy install! 100% recommended

Simon Edwards

07:32 02 Jul 22

A very smart looking and efficient heater, very happy and would recommend and will buy again.

Stephen Burns

17:15 01 Jul 22

We wanted 5 new Electric radiators to replace our existing Premier Radiators. We searched endlessly until we came across Rio Heating and The Rio Eco Plus. First impression of these Radiators on their website was, Stylish and Full of Features at a very reasonable price. I contacted Rio Heating and spoke to David as I wanted a few bits of information. David was extremely polite, Helpful and knowledgeable about the product. We took the plunge and ordered. They arrived extremely promptly, well packaged and undamaged. That in itself is a bonus these days. On unpacking them we were extremely surprised and very impressed with their Style, quality and look. We fitted the Rio Eco Plus 2000w first. Instructions were very easy to follow and radiator was extremely easy to install. We switched on for the first time and within a short period of time the output of heat was better than we expected. They were easy to set up and had no trouble connecting to the App. If anybody wants a Electric Radiator that has an excellent Heat Output, is very Stylish, High Quality made, economic and Reasonably Priced look no further than The Rio Eco Plus Range. We would highly recommend these Radiators as our purchase from research to installation and use has been 5 Star. They deserve more.

Aysha Sheraz

11:00 01 Jul 22

Great product, fitted inside a garage and gives out good heat. The mobile app also works well. Polite and helpful staff on the phone when I called.

Paul Ashmore

09:21 30 Jun 22

Excellent heaters, my whole house is electric only and have these in every room. Support and Service second to none.

Andrew Marley

20:30 28 Jun 22

Radiators look the part and heat the room quickly and efficiently. Fast delivery time as well!

Anita Atkinson

05:45 28 Jun 22

Excellent service and communication from Rio.

steven foster

20:09 27 Jun 22

Lenny Adams

19:16 27 Jun 22

As we purchased our 2 Eco Plus radiators ahead of winter, we haven't had them up and running yet for any length of time. We plugged them in to make sure they worked which they did and we were happy with the output of heat and how long they stayed warm for.We were, however very happy with the customer service. One of the radiators we ordered arrived damaged and the company dealt with the problem efficiently, sending us a replacement within a few days.

brettedw

18:07 27 Jun 22

Great radiators heat up quick and reaction the heat.Look good and easy to installThe app makes using them easy as manual controls are not that easy to use. Even so a good product we bought another 2

Sharon Richards

13:28 27 Jun 22

Excellent service. The Rio Eco Plus radiators have been installed (extremely easy - fit brackets to wall and hang). They look modern, simple plug in so could be moved should we have the need.We purchased 7 units (a little disappointing that one isn’t available for use in en-suite and bathroom). Arrived late spring (quick delivery to the Outer Hebrides) so we have not yet experienced a winter but we are confident they will keep us snug.Love the WiFi app, very handy! Have already recommended to a friend and would recommend to anyone relying on electricity for heating.Great service - Dave was extremely helpful and all emails were answered promptly. Thank you so much!

Tim Goodwin

12:54 27 Jun 22

Excellent value heaters ,superb customer service response. all in all very Satisfied customer.

John Tunstall

11:49 27 Jun 22

I purchased a 2kw Rio Eco Plus, which arrived very quickly. I am very impressed with the quality of the radiator, it seems much more sturdy and better finished than another make that I had bought previously. The smart controls work very well, which my previous ones did not have.I am not particularly tech savvy and rang the Company with a couple of questions, which they explained straightaway.All in all a high quality product with excellent service from the Company.

Phil Parker

11:27 27 Jun 22

Great product and prompt delivery. Recommended!

MIchelle Embleton

10:54 27 Jun 22

Purchased the Eco Plus radiator for a bedroom. Works really well, especially that the thermostat kicks in at a set temperature and heats the room well. Good support from Rio when I’ve emailed questions and have had a fast response. Would definitely recommend these products as do much more efficient than gas heating

Chris Watkins

10:40 27 Jun 22

I ordered my heater from Rio and I am over the moon with it. It's stylish, economical and very modern with Bluetooth controls from my phone. I will definitely use Rio Hearing Ltd in the future.

Harry Peat

10:33 27 Jun 22

Great little radiator and amazing to have wifi connectivity at this price.

Peter Jenkins

09:58 27 Jun 22

Very happy with my purchase. At my time or ordering the product was "out or stock" but I was regularly kept updated on supply situation. Once it arrived the product was of a high standard (and also easy to wall mount) The radiators heat up quickly and produce a good output. I wouldn't hesitate to recommend this product or company.

rastone62

09:49 27 Jun 22

Excellent Rads (Eco Plus) and customer service, good performance and quality. We've bought several of them to replace all our upstairs storage heaters, having already replaced those downstairs with underfloor heating. Took us a while to find the right modern slim units with Smart control, very happy with these ones. The UFH and these rads are both Smart devices, so we now have perfect control over our more efficient heating system and remotely too! 🙂

anthony kenyon

11:43 08 Jun 22

After months of research into the electric radiator market with various enquiries and conversations with different company representatives we decided to place our order with Rio Heating Ltd.We dealt with the owner David directly throughout who was most helpful, polite and informative.We purchased the Rio Eco Plus ceramic core radiators and could not be more impressed , they are absolutely amazing. Simple to set up and use with the app, quick to warm up and then retain the heat through the ceramic core, look amazing and most importantly they have reduced our heating bills significantly. 10/10

K Wardle

14:34 26 May 22

We recently purchased a lodge that only had electric as a source of heating and was off the grid for gas. The boiler was 12kw to use so wasn't cost effective, especially with the ever increasing price at the moment. We looked for alternatives and came across these radiators, deciding to try them in one room initially, unsure if they would be able to warm the rooms as well as the old system. Within 10 minutes they gave off a very good heat output, we were so impressed that we decided to replace all the radiators as that would still be more cost effective - more so really as we didn't need to turn on the radiators in rooms we weren't using. They are very energy efficient and look stylish. We are very happy with the radiators and have already recommended them to other owners.

Scott Hamilton

20:05 27 Mar 22

Brilliant products and brilliant customer service. Love these heaters.

Raymond Matuszek

08:02 12 Mar 22

Purchased 4 radiators from emailed for advice on suitability for my needs great personal response.Eco plus radiators are excellent easy to install user friendly via the app we got them for a holiday home switch on an hour before we leave when we get their it is lovely and warm and when we their we just shout at alexa to switch on/off😁

Craig Johnstone

13:05 11 Mar 22

Highly recommend high standard products, customer service is really good, really happy with my product.

Laurie Denton (Block 1)

15:58 07 Mar 22

I am extremely pleased with the Rio Eco Plus radiator that I recently purchased for my cottage as a trial. A first class service from Rio Heating from order to delivery to follow up to ensure satisfaction. It was easy to install & set up control using the Tuya Smart App. It heats up quickly & retains heat for some considerable time-. It is stylish and importantly it is economical to run. I'm now committed to placing a further order to fit these throughout the cottage.

Wasp Snorter

21:41 06 Mar 22

I bought the Rio eco plus 1500 radiator, absolute lifesaver as I bought an old house that needed a complete new heating system, got through best part of the winter with this rad. Kept my lounge , which is big, warm. Kicks out serious heat and keeps warm for ages after switch off or as part of a temp control. I’ll now be moving the rad into the new dining kitchen, where it’ll give me a good alternative to gas.

Phil Hodges

16:27 06 Mar 22

Fitted 3 Rio Eco Plus 1KW heaters to replace those in bedrooms of our holiday let. The heaters are excellent value for money and David was personally on hand by phone (on a Saturday!) to help us with ensuring we achieved wifi connectivity to the heaters via the Tuya App. We now have control of the heaters remotely which is so useful for us.

Chris H

08:42 06 Mar 22

I brought a couple or radiators from the Rio Eco plus range to see if they could replace my old heating system. Performed beyond my expectations. Easy to fit, excellent heat and heat up time. Also with the WiFi capability I'm able to turn them on, alter the thermostat and set timers from my phone. Needless to say I am looking to buy more to put around the rest of my house

Trevor Smith

19:43 05 Mar 22

I bought five of these rads for the refurb of our Son's house which has no gas or oil. Dave at Rio was super helpful in putting a deal together for me and made the process very simple.The rads themselves are stylish, easy to fit and work well. The app did take a bit of fiddling but now works well and makes it simple and easy for my Son to control his heating costs and still have a warm house.Nice one Rio Heating!

Paul Burgess

16:40 05 Mar 22

Great product, great company!I recently bought the Rio Eco Plus radiator and I'm very impressed with it. It's a fantastic quality radiator for the price. I had a couple of questions before purchasing and during the set up and the customer service has been superb.Highly recommended!

MARTIN HYSLOP

12:41 05 Mar 22

Fast DHL delivery to far North of Scotland for decent cost. 4 x Rio Eco Plus heaters. Lightweight, look good, effective thermostatic controls, easy to use digitised control panel. These swapped into On Peak circuit to replace large, cumbersome worn out Off Peak storage heaters. Saving money already as they are fast to raise room temperature and good at maintaining it for minimal power useage. A few minor errors in the accompanying literature but on the whole very happy!😀

Michael Doran

23:34 04 Mar 22

Ordered the Rio Eco 1500w for the bedroom. Must say it's very good. The amount of heat generated with these ceramic heaters is unbelievable. I would recommend to anyone that has that colder room in the house and also great for conservatory and garage. Thanks to Dave who was very supportive when I had an issue at the beginning.

Scott Ensor

21:39 04 Mar 22

Great products and sevice. Would recommend to anybody needing top end heating and not paying the earth. Brought Rio Eco Plus for Man cave and does the trick.👍

Amy Dicker

19:51 04 Mar 22

I recently purchased 5 of the rio eco plus radiators. I'm all electric. I'm very happy with the heat the radiators generate ,they are very well designed for efficiency and looks. The display is simple to use.

Patrick White

18:25 04 Mar 22

The heater is unobtrusive, very efficient and exactly what I was looking for.Patrick WhiteSw200nb

Linda Beckinsale

16:53 04 Mar 22

Very efficient rio eco plus. Very pleased with heater. Very pleased with rio eco heating Ltd .

Ian Nunn

16:23 04 Mar 22

I was looking for a solution for my office in the garden, and after many years of using a oil radiator on wheels, I looked into the Rio Eco Plus radiator. This was the best purchase that I have made, great look, great control and heat, and the service from the company is great too. Setting up the rad to wifi is straight forward, and the app control is brilliant.

malcolm hardy

15:51 04 Mar 22

I recently purchased a room eco plus electric radiator for my outside room and couldn't be happier.I chose this model due to the ability to control it via my mobile.It is so simple to use.and even let's you know the ambient temperature in the room.I would definitely recommend it 👌

Catherine Stokoe

15:02 04 Mar 22

Ordered 2 of the wifi electric radiators following a very helpful discussion with the staff at Rio Heating. They arrived very quickly (a surprise when you live in the Highlands!). Well packaged. Installed with ease, and no issues programming. Haven’t used them a great deal as yet but impressed with the heat when I’ve had them on. No hesitation in buying again from this company

Seamus Cruikshank

13:58 04 Mar 22

I can't believe I get this much heat from a 1000w heater - and that's just when it's running at half power! Easy to fit, easy to run, I'll be buying a couple more.

Jim Cook

12:57 04 Mar 22

We've recently installed a Rio Eco plus radiator in an outside wooden cabin to replace a rather inefficient heater. My Daughter is currently using the cabin as her bedroom so it was really important to install an efficient heater that worked and that was energy efficient. I did my research and came across this heater online a d I'm glad that we chose it. It works really well and has some amazing featured. Most importantly it's energy efficient - so efficient that I've noticed that my heating bill has gone down.I'd thoroughly recommend this heater.

Brittanie Lark

11:39 04 Mar 22

Purchased the Rio Eco Plus. Works excellent, app is brill for programming the radiator. No issues at all. Brill service from the company with regards to contact and delivery.

Amy Cavanagh

09:57 04 Mar 22

Purchased the Rio Eco Plus radiators to replace my old storage heaters and it was the best thing I've done! They are sleek and easy to fit, just need a drill. They are also easy to use and set up the timer using the app. I love the flexibility they offer and the fact they can be controlled remotely via my phone.The customer service I received from Rio Heating Ltd was second to none as well.

Will Bissett

07:43 19 Feb 22

Absolutely delighted!We have been struggling to heat a large room at the end of a central heating loop. Decided to get the Rio Eco Plus 2000, due to it being ceramic and wifi, among other things.Very easy to install - just need a nearby socket, and to fix to the wall (template provided). Had it for 6 weeks now. A fantastic radiator - it has achieved what we want and very easy to control. We use it regularly and holds heat for a while after being switched off. Great comms from Dave at Rio Heating too.

Steve Andews

15:54 13 Feb 22

I have bought the ceramic eco heaters. Support and delivery is excellent.Once they are paired withTuya Smart easy to contol from phone.I would recommend. I have no affiliation with the company just a satisfied customer

Anthony Silver

13:41 13 Feb 22

I have recently installed new Rio Eco Plus electric radiators in an extension, replacing some old, inefficient, convector heaters. I have been really impressed with not only the service provided but by the quality of the radiators themselves. They are stylish, very efficient and easy to control - either with the digital control panel or the Tuya Smart app on my phone.The wall mounting system allows them to be removed from the wall in a matter of seconds, to enable painting behind, a really nice feature.The team at Rio Heating have been really helpful throughout the purchase and installation process, I couldn’t recommend them more highly!

B Free

03:34 12 Feb 22

Had my first purchase with Rio Heating over the holidays.I ended up needing some help with my heater and Dave replied with assistance right away.We had several exchanges over the course of our interaction and each time, I was treated like a highly valued customer.I'd have absolutely no hesitation purchasing from Rio again.Top notch customer service 👍🏾- Nick

Miguel Etienne

03:30 03 Feb 22

First off, I waited years for a HomeKit compatible heater and when I saw they were releasing it in the U.S. I purchased it immediately.Not only am I completely satisfied with this product going on almost a year, it works flawlessly with all my automation products in HomeKit. I have it set up so that it heats up our room for three hours in the morning and then automatically goes down to 72, where it remains for a more comfortable level.Recently I noticed some issues, which I reached out to Rio and they immediately took me through some troubleshooting steps which ultimately led to them sending me a replacement. I have not received it yet, but this is the kind of service that makes me want to buy more products from Rio. They are professional and respectful, and it’s refreshing to know that a company like this is doing everything they can to satisfy their customers as well as stand behind the integrity of their products.Even if you don’t use HomeKit, I highly recommend this heater. Mike.

E D

08:44 14 Jan 22

I needed a solution for a very cold spare room which was normally not much warmer than outside temperatures. I ordered the Rio Eco Plus electric radiator. It’s not very easy to find something which would be enough for the room size but their 2000w version was. Great product and fitted perfectly in my room. Contact with the owners was prompt and smooth they were very nice to deal with, they responded to my email the same day.

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